About Minster Tech Support

Minster Tech Support provides calm, straightforward home tech support in York for everyday computer, Wi-Fi, and device problems.

We work with individuals and households who just want their computers, Wi-Fi, and devices to work properly, without jargon, pressure, or being made to feel silly for asking.

We work locally in York, offering home visits, device collection and drop-off, and practical support for real-world problems - not upselling or unnecessary replacements.

You don’t need to know what the problem is or how to explain it perfectly. Describing what you’ve noticed is enough. From there, we’ll help you understand what’s going on and what your options are, in plain English.

How we work

We set up Minster Tech Support to offer a more relaxed and transparent approach to tech help. Many people feel stressed or embarrassed when technology stops working, especially after previous bad experiences with rushed or overly technical support.

Our focus is on:

Taking time to understand the problem properly
Explaining things clearly, in plain English
Making sure you’re comfortable with any next steps before work goes ahead

There’s no pressure to proceed, and no work is carried out without discussion.

Some issues can be resolved during a visit, while others may need more in-depth work. If that’s the case, we’ll explain why and what’s involved, so you can decide what makes sense for you.

We work locally in York and surrounding areas, offering help that’s practical, honest, and easy to engage with.

Getting in touch

If you’d like help with a computer, Wi-Fi, or device issue, the easiest way to get started is to describe what’s been happening using the contact form.

You don’t need to know which service you need - just describe what’s been happening.

I’ll review your message and get back to you to discuss next steps.

Describe your problem