Privacy Policy

Privacy Policy

Minster Tech Support is committed to protecting your privacy and handling your personal data in a clear, fair, and respectful way.

This Privacy Policy explains what information is collected, how it is used, and your rights under UK data protection law.

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Who we are

Minster Tech Support provides local, in-home technology support services in York and nearby areas.

Contact details:
Email: contact@minstertechyork.com
Phone: 07508 712873
Location: York, United Kingdom

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What information we collect

We may collect and process the following personal information:

• Name

• Email address

• Phone number

• Home address (for visit bookings)

• Details about your computer, Wi-Fi, or technical issue

• Any information you choose to provide when contacting us or making a booking

 

We do not knowingly collect data from children.

 

How we collect information

Information is collected when you:

• Use the contact form on this website

• Make a booking through the online booking system

• Email, call, or message us directly

• Communicate with us about a service or support request

 

How we use your information

Your information is used only to:

• Respond to enquiries

• Arrange and manage bookings

• Provide requested services

• Communicate about appointments or work carried out

• Keep basic records for business and legal purposes

 

We do not sell your data or use it for marketing without your consent.

 

Sharing your information

Your information is not shared with third parties except where necessary to operate the service, such as:

• Website and booking systems (e.g. Wix)

• Payment providers (only for processing payments)

 

These providers process data securely and only for their intended purpose.

 

How your data is stored

Your data is stored securely using trusted systems and reasonable technical and organisational measures.

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Information is only kept for as long as necessary to provide services and meet legal or accounting requirements.

 

Your rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data where appropriate

• Object to or restrict processing in certain circumstances

 

To exercise these rights, please contact us using the details above.

 

Cookies

This website may use essential cookies to function correctly. Any additional cookies are managed through the website platform.

 

Changes to this policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this website.

Last updated: February 2026